SMS and USSD based Mobile Survey Platform






Mobile Survey

MOBILE SURVEY

FastHub has the best and an easy-to-use real-time feedback-rendering platform that is using SMS and USSD based tools of conducting surveys for feature and smartphone users that help your business get the answers you need from your audience in real-time.
We make use of SMS Shortcode or USSD code tools for conducting simple and complex questionnaires or quizzes with a couple of questions that allows any mobile users to give real-time structured feedback to any business, enterprise or organization directly from their phones through opening a direct SMS or USSD session communication channel between companies and customers.
Several mobile surveys or quizzes can be conducted simultaneously, to create a survey or quiz the partner has to give it a name and specify the survey type, then questions are inserted as per relevant question type i.e., closed ended and open ended.

Our Unique Mobile Survey Features:

Get qualitative and quantitative feedback and insights of your service quality, market position.

Efficiently collect, respond and analyse data or information from your customer in real-time using text based mobile survey.



WHAT DO THEY SAY?

Feedback from clients

"Before working with FastHub we had issues with the platform that we were using, it was crushing almost every day, it was hard to get the information in real-time, delays from the support team on urgent issues, and the customization was limited, duplication of data and information."
"When we started working with FastHub, life really became easier as I am managing people responding to the platform so I could now see who did or say what and how many times, which was not there on the previous service provider, the breakdown of data categories and information can be easily understood and accessed, We get information in real-time and we have so much more cool stuff that we couldn't before working with FastHub."
"What I would say make your service stand out first, You provide according to the client's needs and recommendations (What you want is what you will get), The FastHub team is always there to assist, clarify things and offer solutions to challenges, and most importantly it's within time."
"It is a full digital and user friendly solution. It brings convenience to customers by allowing them to interact with your institution on their own convenience hence this increases the overall experience. It will provide you with very important information which will play a significant role in your decision making process, nothing is powerful as data especially when you can collect in real time."
"The features that made us buying your product/service it’s the platform capacity and what it build to do, being able to monitor what the team does individually, having information well categorized, the platform customization, and the platform safety on making sure our data and information are safe."
"I have been able to achieve everything that was a challenge or other provider before FastHub couldn't provide (platform crushing immensely, delayed support from the team, complicated data categories, duplication of data, etc.)"
"What's the main reason you recommend our product or service? For every company or organization that knows what they want, how they want it to look & work and you can explain it well to FastHub, they will make it happen and add even more cool stuff/features on top of your suggestions."

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